We generally ship same day if your order is received before 2pm. Orders received after that time period will be shipped the next day.
There are no dispatches or deliveries on weekends and public holidays.
There is a small Handling Charge of AED 20/- on orders less than AED 250/- upto 5 kgs. An additional kg will be AED 1/-. More than AED250/- will be free shipping. This is only for the UAE customers. For far off areas like Ruwais, the shipping is AED 30/-. We will add that to the total if we see that the order is coming from a far off place in the UAE.
***Please note: During sales and discounts there will be no free shipping!***
Delivery generally takes 2-3 working days once we ship, based on the delivery locations.
There is an extra charge for Expedited Delivery which can only be assessed once the goods are ready for dispatch
In the event that Expedited Delivery is required, the extra amount payable will be communicated and goods dispatched once the extra amount has been credited.
Our logistics partners are Continental Courier Services.
You may track your shipments on https://www.ccs-uae.com/tracking.aspx
For shipments outside United Arab Emirates, kindly register and write to us at [email protected]
You may then place an Order on our Website
All "Successful" Orders will be Boxed and we will revert to you with the Box sizes and Freight amount
You will receive an email directing you to page where you may make the payment for Freight
Once we receive intimation that the Freight payment has been received, we will ship through DHL or FedEx
Please check the shipping charges by visiting following two link.